Nova Solutions - Fundamentals
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Policies
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Every business has policies and procedures. Some are common to most businesses such as human resources, occupational health and safety, risk management, compliance, complaints handling and privacy. Others are very tailored to a particular businesses needs such as workflow procedures, sales & marketing, finance and technology, Nova Solutions™ provides businesses with online access to common policies and procedures that can be tailored to their particular requirements, whilst simultaneously providing a medium through which businesses can publish specialised content online.
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Communication
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One of the problems with paper based policies is that they often have poor visibility within a business and Set ieft on the shelf”, quickly losing relevance. Nova Solutions™s rakes the communication of policies and procedures to a new level with sophisticated security access levels ensuring that information is delivered to the right people as and when they need it Inter-related policies, such as Human Resources and OH&S, become much more effective as staff are able to navigate through hyperlinks rather than document indexes.
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Training
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Every business has policies and procedures. Some are common to most businesses such as human resources, occupational health and safety, risk management, compliance, complaints handling and privacy. Others are very tailored to a particular businesses needs such as workflow procedures, sales & marketing, finance and technology, Nova Solutions™ provides businesses with online access to common policies and procedures that can be tailored to their particular requirements, whilst simultaneously providing a medium through which businesses can publish specialised content online.
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Testing
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Within organisations that do run in-house training programs it is often presumed that the knowledge has been effectively transferred and often little if any testing is undertaken. This can have dire consequences in the event of compliance breaches or industrial relations actions. Nova Solutions™ allows businesses to develop simple online tests that focus in on critical learning objectives.
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Surveying
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As business owners we are often advised to survey our key stakeholders such as staff and
clients, to ascertain their views in relation to organisational performance or direction.
The problem for most organisations is that these surveys are expensive to develop and
implement. Nova Solutions™ allows organisations to conduct online surveys quickly and effectively with the results being automatically collated. The ease of delivery and reporting means that managers can focus on the results rather than the process.
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Record Keeping
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Nova Solutions™ content management database means that version control is maintained with
respect to published policies and procedures, and records are maintained with respect to all training testing and surveys that are undertaken. These records can be accessed quickly and effectively avoiding problems commonly associated with ungainly spreadsheets and Word documents.
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Nova Solutions - Assurance
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Capture
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Whilst every business faces a vast array of legal & regulatory, policy and contractual
obligations some are clearly more material than others. Nova Solutions™ allows businesses to sort through the maze and to clearly identify and capture key obligations that can then be translated into plain English and assigned to individuals for review or action Key legal & regulatory obligations can be tracked against a client’s profile with automated up dates delivered online in the event the law changes or a new law or regulation comes into effect.
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Assign
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Nova Solutions™ makes compliance come alive by assigning critical tasks to individuals and
delivering these tasks via email at the time the obligation is due for action. Where tasks are obviously time consuming, such as the preparation of annual reports, a warning alert can be set up to ensure that the individual is focused on the task ahead. Nova Solutions™ makes a businesses organisational structure come alive with clearly identified escalation points established for each task.
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Monitor
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Monitoring the completion of individual tasks and personal performance is made easy with Nova Solutions™ providing a variety of views and tools to assist individual task owners and their managers. Each individual is provided with a colour coded calendar view highlighting the status of every assigned obligation. Incomplete tasks are automatically escalated in accordance with determined timelines depending on the level of sensitivity of the task.
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Control
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Nova Solutions™ takes organisational control to a new level through the integrated application of compliance, risk management and complaints handling systems. Not only does Nova Solutions™ allow you to effectively control your current compliance obligations it assists you to effectively identify and control areas that are likely to present material risks in the future. Each identified risk is ranked in accordance with likelihood and consequence and linked to existing controls and treatment plans.
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Report
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Accuracy and transparency of data and effective reporting are fundamental to the effective
management of any organisation. Nova Solutions™ allows managers and individual task owners to access information quickly and effectively through a wide variety of reports that can be simply tailored to an individual organisations requirements.
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Improve
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Accuracy and transparency of data and effective reporting are fundamental to the effective
management of any organisation. Nova Solutions™ allows managers and individual task owners to access information quickly and effectively through a wide variety of reports that can be simply tailored to an individual organisations requirements.
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